Guest & Non-Member Policy

PALM Health is a member-only facility, providing personalized, priority in-depth visits and treatments to our members. Non-members can access select services and facility amenities with a one day or one week membership, based on availability.

guest (ɡest) noun 1. a person who is invited and accompanied by another member to visit PALM Health.

Members can bring guests to access select amenities and services, including:

  • Café
  • Classes (e.g. Fitness, Nutrition, Meditation)
  • Counseling (Couples/Family)
  • Cryotherapy
  • Events and Seminars
  • Lunch & Learns
  • Salt Room Sessions

Members must accompany guests to PALM to access these select services. Guest access does not include visits to the infrared sauna, steam room, or fitness center. Guest visits are charged at the same rate as member pricing and will be charged directly to the member unless PALM is instructed to bill the guest directly for services or classes. PALM is not able to directly bill a guest for café expenses; therefore, café charges will be billed to the member’s account, according to café billing procedures. Members will ultimately be responsible for payments of their guests.


non·member (nänˈmembər) noun 1. a person who is not a member of PALM Health.

Non-members can access PALM Health with a:

  1. One day or one week membership, which includes access to PALM’s wellness and spa services (except medical) and facility access to PALM’s fitness center, locker rooms, robes, personal amenities, café, luxurious relaxation area, infrared sauna, and steam room;
  2. Day package;
  3. Gift card + one day membership.

If you are a not a member you will be asked to store a credit card, which will be charged directly for services and café purchases from the day. If a non-member arrives with a gift card, he or she will still be asked to store a credit card on file to cover any services or café purchases beyond the value of the gift card.



Please arrive 30 minutes prior to any appointment to register, complete the liability waiver, and prepare for your visit. We would love to give your guest or any prospective member a tour. Please allow a PALM Navigator to show them around the facility. Advance notice will help us seamlessly accommodate your request.

Fill out the form below and one of our PALM Navigators will contact you.

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