How to Book Virtual Services
Please call reception to book your virtual wellness service at 314-801-8898 option 1 then 1. Soon, you will be able to book most virtual appointments through our PALM app.
Your virtual service will be a video conferencing call.
After you book your appointment, your wellness provider will send you an email with a link to join the virtual session. You will need to open the link using Google Chrome or Firefox on your desktop computer, or using the Hangouts Meet app, which can be used on both iPhone and Android phones.
Our preferred virtual platform is Google Hangouts; however, if this app or these browsers are not something that you can use easily, your provider will work with you to use a platform compatible with your technology.
Recommendations for Virtual Services
Please set yourself up in a comfortable place where your provider will be able to see you clearly on the screen.
We recommend downloading the Hangouts Meet app or the Google Chrome or Firefox browser in advance of your session, to make sure you can connect before your wellness service starts.
We recommend logging on to your computer or mobile device 5-10 minutes before your scheduled appointment time to ensure you can access the virtual meeting and to work out any technology issues that may arise.
If you and your wellness provider encounter issues with the virtual platform, your wellness provider will recommend switching to a different platform to continue the session.
“There are no words to convey the love and appreciation I have for this healing place. We drive four hours to be seen by the doctors and it is totally worth it! My daughter has a chronic health condition that has not been triggered since we started our PALM protocol. Life-changing for her!”
“The staff and facilities are simply fantastic, the spa is truly amazing, and the place has such a welcoming atmosphere. I never feel out of place here, even though their gym and workout studios are beautiful spaces with top-of-the-line equipment. There’s something here for everyone, including your primary care physician if you want!”
“Finally, an approach to wellness that embraces and cares for the whole person, in a beautiful environment with a dedicated and compassionate staff. Thank you, PALM!”
“Every time I visit PALM — for a workout, a class, or just lunch with my friends — I leave feeling so happy! It is so refreshing! Thanks to the encouraging staff and a relaxed atmosphere, I am feeling half my age!”
“There aren’t enough words to describe how amazing PALM is! I wish I could take this place back to California with me! I’m simply blown away by how everyone works together to make every experience excellent from the moment you walk in the door.”