Face Mask Policy: Regardless of vaccination status, all members, employees, and guests over the age of 5 need to wear a mask while indoors at PALM. Individuals may remove their masks while eating and drinking in the PALM Café.
Physical Distancing Policy: Our team is also working hard to ensure that we maintain a minimum of six feet between individuals wherever possible. PALM is limiting the number of people permitted in the building at any given time and has established an operating flow designed to enable maintaining a 6-foot distance from other individuals. We also support social distancing by: offering virtual options for many services; offering an online library of on-demand classes to all members; offering live-stream fitness classes; delivering products, supplements, and café orders at our front door for pick-up; limiting on-site services such as salt room treatments to single-person and single-family sessions; and setting tape markers six feet apart in the Oak Room.
Facility Sterilization Policy: The PALM team continues to be vigilant about disinfecting all surfaces that may be frequently touched by employees and clients, such as computers, keyboards, countertops, doorknobs, toilet handles, and other high-touch surfaces. PALM also has two robots named Arnold and PALMer that sterilize the building at night through a powerful UV light disinfection system!
Employee Wellness Policy: We continue to offer our employees support and tools to stay well, such as free stress management workshops, wellness therapies, and classes, to maintain their health and provide ongoing support to our members.
Handwashing Policy: Employees are required to wash their hands for at least 20 seconds with soap and warm water between clients, and at least every 30 minutes. They are vigilant in upholding this responsibility.
Work from Home Policy: Employees are encouraged and provided the tools to work from home when possible.
Review the rest of our policies, such as our Non-Member Policy and Age Policy, on our Policies page.